Feedback

We at Charcoal And Earth aim to bring all of our customers the very best value for money, services and food around Rayleigh. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

First time I have ordered, wow.......the ordering process is so easy, the good was delivered quicky, loads of it and all was amazing!! Loved it and will def order from here again!

Barbara, 08 Aug 2020

Absolutely delicious, best takeaway in the area and will look forward to visiting the restaurant soon.

Grant, 08 Aug 2020

Delicious food, superb every time. Excellent value for money with huge portions.

Laura, 08 Aug 2020

Great meal, excellent prese tattoo and value. Delivered on time. will definitely recommend.

Ann Gooch, 07 Aug 2020

foodHub

Excellent as always, beautiful food, and a lot of it, thanks!

Amanda, 07 Aug 2020

amazing place to buy good turkish food.

Ziya, 06 Aug 2020

Thank You all! We just received our first delivery from you and it was brilliant. Gorgeous tasting food, still hot when it arrived and just so much of it. We are both full and happy. The driver was lovely and so apologetic he couldn't find us, so polite. (Don't worry most people get lost here) We will definatley order again. Perfect.

Kelly, 04 Aug 2020

I hardly ever review on social media or the internet but I feel that I must review the meal we enjoyed tonight. What a find this restaurant is...the food was delicious and to say we enjoyed it is an understatement. Very good quality meat...large portions and even the rice was perfectly cooked. If your considering a takeaway treat...please consider Charcoal and Earth...very very nice. We will be back. Thank you

Julie, 31 Jul 2020

Absolutely amazing food, one of the best we have had! We would eat it every night if we could! Cannot recommend charcoal and earth enough, I’ve told everyone we know how nice the food is.

Bobbie, 26 Jul 2020

I do feel it necessary to write a review after my first review wasn't very complimentary. The first time we ordered a delivery we were absolutely blown away by the quality of the food and speed of service, truly a fantastic meal enjoyed by ALL of my family 2 x adults 3 x teenage children. The second time we ordered, we were so disappointed and gave a very poor review. Within 24 hours we received a call asking why we gave those comments. The gentleman who I spoke to came over as being very genuine and was disappointed that we had this experience. He did say that when we order next give him a call and he would give us a discount due to this unfortunate experience. A few weeks passed and as I didn't want to cook, I suggested to my family that we should give these guys another try. I called and explained our previous conversation and was truly humbled at the very generous discount given, I mentioned this to the gentleman and he said if we make a commitment we keep to it. The food was outstanding, just as we remembered from the first time we ordered. I can't recommend Charcoal and Earth highly enough, yes the food was excellent, the service and commitment from the Staff and Management were of a standard of a high-end restaurant! Thank you to all at the restaurant for honouring your commitment and delivering quality food that was truly outstanding

Mark, 25 Jul 2020

Fabulous food :)

Lonergan, 25 Jul 2020

Always amazing Food!

Ray, 25 Jul 2020

Fantastic

Shane, 23 Jul 2020

Fantastic

Shane, 23 Jul 2020

Excellent Food!

Craig, 18 Jul 2020

I called up to tell you how amazing the food was!! So so happy, first time ordering tonight and we will definitely be back! Better then expected! We wanted something different and we definitely got that!! Thank you

Charmaine, 15 Jul 2020

ordered from here before food is by far the best iv had. Really nice. Must try.

Ziya, 11 Jul 2020

Absolutely delicious as always! Great service! Great value for money!

Melanie, 11 Jul 2020

Worth every penny! Definitely order again!

Karen, 11 Jul 2020

First time have ordered with Charcoal and Earth. Great choices for vegetarian and vegan as well as meat dishes. Lovely food. Very generous portions. Great service. Efficiently catered well for family member's allergy. Will order again. Thank you.

Mark, 10 Jul 2020

Brillant and great food

Debbie, 10 Jul 2020

brilliant service form these guys all the time and food is amazing

Debbie, 10 Jul 2020

Hi fantastic meal. Really nice and great value.

Bob, 04 Jul 2020

Alright

Guy, 04 Jul 2020

Hi, This is my new favourite takeaway!! It’s absolutely amazing food. Flavours are perfect and tasty! The only bad point is last time we ordered the hot meze and grill, the tub of humus and cacik were not included and I’m sure you can understand they’re a big addition to the flavour of the food.

Sophy, 04 Jul 2020

  Reply : Hi thanks for your feedback and patience we apologise for the inconvenience.we will definitely take care of it next time order from us thanks

My new favourite takeaway, delicious food and great service

Terri, 04 Jul 2020