Contact us

Order Enquiries

If your order is late, incorrect, or you're not happy with the order, please contact us directly on 01268778133.


For Payment Issues/Enquiries

If you paid online and require a refund, and you're unable to contact Charcoal And Earth please contact Datman LTD on 03330 165548


If you would like to go through frequently asked questions, you can visit our online Help Center



Postcode     
COLLECTION
THU 12:00 - 22:00
DELIVERY
THU 12:00 - 22:00
Day Collection Delivery
MON CLOSED CLOSED
TUE TUE 12:00 - 22:00 TUE 12:00 - 22:00
WED WED 12:00 - 22:00 WED 12:00 - 22:00
THU THU 12:00 - 22:00 THU 12:00 - 22:00
FRI FRI 12:00 - 22:00 FRI 12:00 - 22:00
SAT SAT 12:00 - 22:00 SAT 12:00 - 22:00
SUN SUN 12:00 - 21:00 SUN 12:00 - 21:00

Charcoal And Earth
49 Eastwood Road, Rayleigh
Rayleigh, SS6 7JE
T: 01268778133